Ewesbay RETURN POLICY

Ewesbay guarantees its products against defects in materials and artistry.

If You Feel That You Have A Defective Product, Immediately Alert Our Customer Services.

After the product is examined, we will replace it at our expense if it is defective. Your satisfaction is our top priority. If you are unsatisfied with your purchase, we are happy to refund or exchange your product, depending on the product’s condition.

Returns and exchanges are only accepted within ten days of the purchase date. On apparel, we will accept returns on unworn and unwashed items if the sizing is wrong or if there is a defect in the said item. On all other things, please let us know why you are unhappy with the product and send it back to us after you get the return authorization.

We’re not perfect. Sometimes we make mistakes. If we ship you the wrong item, contact customer service right away! We will send you the correct item. We pride ourselves on customer service and diligently provide everyone with the unique user experience possible.

Thank you,

EWESBAY Team.

Ewesbay Refund Policy

Once your return is received and inspected, we will email you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain amount of days.

Late Or Missing Refunds

If you haven’t received a refund yet, first recheck your bank account.

Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and still have not received your refund yet, please contact us.

Sale Items

Only regular-priced items may be refunded; unfortunately, sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same thing, send us an email.

Gifts

If the item were marked as a gift when purchased and shipped directly to you, you’d receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and he will find out about your return.

Shipping

You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.